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Conditions of Use

Thank you for choosing Oceana Express Corp. as your trusted partner in last-mile delivery solutions. We are committed to providing exceptional service while ensuring the highest standards of security and efficiency.

 

By utilizing our website and services, you agree to adhere to our Conditions of Use, which are designed to protect both our clients and independent contractors. We value your trust and strive to maintain open communication, transparency, and accountability in all interactions. Should you have any questions or require assistance, please do not hesitate to reach out to our dedicated support team.

User Agreement

Welcome to Oceana Express Corp. These Conditions of Use govern your access to and use of our website, mobile applications, and services (collectively, "Oceana Services"). By using Oceana Services, you agree to these conditions. Please read them carefully.

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  1. Privacy and Data Protection:
    Our Privacy Policy explains how we collect, use, and protect your personal information, including sensitive delivery data. We adhere to strict data protection standards to safeguard client and customer information.

  2. User Accounts:
    Clients, employees, and independent contractors may need to create accounts to access Oceana Services. You are responsible for maintaining account confidentiality and must immediately report any unauthorized access.

  3. Intellectual Property Rights:
    All content, including our proprietary route optimization algorithms and delivery management software, is owned by Oceana Express Corp and protected by intellectual property laws.

  4. Prohibited Uses:
    You may not use Oceana Services to interfere with deliveries, misrepresent delivery status, or compromise the integrity of our last-mile delivery operations.

  5. User Contributions:
    Any content posted, such as delivery feedback or route suggestions, must comply with these Conditions and respect client confidentiality.

  6. Monitoring and Enforcement:
    Oceana Express Corp monitors service usage to ensure delivery quality and may take action against violations, including termination of contractor agreements.

  7. Links to Third-Party Websites:
    Our site may link to client tracking pages or e-commerce platforms. Oceana Express Corp is not responsible for external content.

  8. Geographic Restrictions:
    Oceana Services are primarily designed for use within our Florida service area. 

  9. Disclaimer of Warranties:
    While we strive for delivery excellence, Oceana Services are provided "as is" without warranties.

  10. Limitation of Liability: To the fullest extent permitted by law, Oceana Express Corp will not be liable for any damages arising from the use of our online software platform or any third-party services integrated with it. This includes, but is not limited to:

    1. Direct, indirect, incidental, punitive, and consequential damages

    2. Damages resulting from errors in route optimization or delivery scheduling

    3. Losses due to data breaches or unauthorized access to the platform

    4. Issues arising from the use of third-party mapping or GPS services

    5. Damages caused by software glitches, server downtime, or connectivity issues

  11. Your use of the Oceana Express Corp online platform and any associated third-party services is at your sole risk. We provide these services "as is" without any express or implied warranties. This limitation of liability applies to all users of our platform, including clients, employees, and independent contractors.

  12. Indemnification:
    Users, including independent contractors, agree to indemnify Oceana Express Corp against claims arising from their use of our services or delivery operations.

  13. Governing Law and Jurisdiction:
    These Conditions are governed by Florida law, with disputes subject to arbitration or small claims court in Florida.

  14. Waiver and Severability:
    No waiver of these Conditions shall be deemed a further or continuing waiver. If any provision is found to be unenforceable, the remaining provisions will remain in effect.

  15. Entire Agreement:
    These Conditions and our Privacy Policy constitute the entire agreement between users and Oceana Express Corp regarding our last-mile delivery services.

  16. Changes to the Conditions of Use:
    We may update these Conditions to reflect changes in our operations or legal requirements. Users should review this page regularly.

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By using Oceana Services, you acknowledge that you have read and understood these Conditions and agree to be bound by them in all your interactions with our online software for our last-mile delivery operations.

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