Privacy Notice

Privacy Policy for Oceana Express Corp.

At Oceana Express Corp., we are committed to protecting the privacy of our customers, website users, employees, drivers, and partners. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and last-mile delivery services.

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1.    Information Collection:
We collect information to provide and improve our services, including:
•    Personal information (name, address, contact details)
•    Delivery-related data (package details, delivery addresses)
•    Website usage data (IP address, browser type, device information)
•    Location data for route optimization and real-time tracking

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2.    Use of Information:
•    Facilitate last-mile deliveries and improve logistics efficiency
•    Enhance user experience on our website and mobile applications
•    Communicate service updates and promotional offers
•    Analyze and optimize our delivery network performance

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3.    Data Security:
We implement industry-standard security measures to protect your information, including:
•    Encryption of sensitive data in transit and at rest
•    Regular security audits and vulnerability assessments
•    Access controls and authentication protocols for our systems

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4.    Third-Party Services:
We may use third-party services for mapping, GPS tracking, and analytics. These providers are bound by confidentiality agreements, are prohibited from using your data for any other purpose, and we do not share the data with third parties/affiliates for marketing purposes.

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5.    Data Retention:
We retain your information only for as long as necessary to provide our services and comply with legal obligations.

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6.    Your Rights:
You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

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7.    Changes to Privacy Policy:
We may update this policy periodically. Check this page for the latest version.

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8.    SMS Communications:
If you consent to receive SMS from Oceana Express Corp., you agree to receive delivery updates and service notifications via SMS. Reply "STOP" to opt-out; Reply "HELP" for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.oceanaexpresscorp.com/privacy-notice to see our privacy policy and https://www.oceanaexpresscorp.com/termsofservice for our Terms of Service.

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9.    Consent Collection:
We obtain consent for SMS communications through various methods:
a) Website Messaging System Opt-In: Our messaging services features a separate, unchecked checkbox for SMS opt-in. The checkbox is accompanied by clear consent language including all required disclosures.
b) Paper/Electronic Forms: When collecting information via forms, we include a separate checkbox for SMS consent with the required disclosure language.
c) Verbal Consent: For verbal consent, we use a standardized script that includes all required disclosures.
d) Email Consent: When obtaining consent via email, we use a standardized message that includes all required disclosures.
e) Customer-Initiated Contact: If a customer initiates contact via SMS, we provide clear information about our services and include required disclosures in our response.

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10.    Opt-Out Instructions:
You can opt-out of SMS communications at any time by replying "STOP" to any of our messages. To opt-out of email communications, click the "Unsubscribe" link in any of our emails or contact us directly.

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11.    Contact Information:
For any privacy-related inquiries or to exercise your rights regarding your personal information, please contact us at:

Oceana Express Corp.
2201 NE 123 ST
NORTH MIAMI, FL 33181
Email: info@oceanaexpresscorp.com
Phone: 305-203-1595

 

12. Sample messaging: "This is the Oceana Express Corp Office. You have a consultation appointment at 8:30 AM on 2/19. Reply "STOP" to opt out.

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By using our website and services, you consent to the practices described in this Privacy Policy.

Last updated: 03/02/2025